Service Department Frequently-Asked Questions

Caring for Your New or Used Vehicle from Zeck Chevy in Purcell, OK

The proper vehicle maintenance and care keeps your ride running for the long haul and makes your investment even more worthwhile. The Service Center at Zeck Chevy can help you with everything you need to keep your car, truck, or SUV in great mechanical condition. Call us at 833-394-6831 to make an appointment for expert service.

Vehicle Warranty

What are the conditions of my warranty?
All new and many used vehicles for sale at our Oklahoma car dealership come with a warranty covering unexpected repairs. Be sure to familiarize yourself with your warranty.

A typical warranty might be written “48/50,000,” meaning that coverage lasts either 48 months from the initial purchase, or until the vehicle has 50,000 miles, whichever comes first.

Why are multiple warranty periods listed on my warranty documents?
Depending on what part of your vehicle is being repaired, the length of your factory warranty varies. Often, a comprehensive “bumper-to-bumper” warranty covers everything outside of scheduled maintenance. This is generally the shortest warranty period.

The powertrain warranty is usually slightly longer and covers engine and transmission defects. Anti-corrosion protection often lasts even longer. Finally, some manufacturers offer roadside assistance for a limited time. Refer to your warranty documents for specific terms for each type of coverage.

Does Zeck Chevy sell used vehicles still covered under factory warranty?
Warranties are often transferable, meaning that a vehicle inside its mileage and duration caps will maintain its factory warranty. We often sell used vehicles at our car dealership that are still under factory warranty.

How do I maintain the warranty on my vehicle?
Keep your warranty in good standing by performing required service at the proper intervals and responding if something clearly goes wrong with your vehicle. Your owner’s manual explicitly lists service intervals, although vehicles are often equipped with “check engine” dashboard lights that signal needed maintenance.

Your role in maintaining the warranty is simply to take your vehicle for service when the time arrives. Factory-authorized technicians must perform any service and any other outside maintenance can potentially void a warranty.

Will a warranty pay for all repair expenses?
Many warranties cover the parts and labor costs involved in fixing unexpected mechanical problems, but place the burden of maintenance on the vehicle owner.

Certain repairs may be covered by some manufacturers or aftermarket warranty and not by others. Refer to your warranty documents for coverage information.

Schedule your service appointment online.

Maintenance Timelines

How often should I change my engine oil?
Changing your engine’s oil and filter are the most vital maintenance procedures possible. Oil reduces friction in the engine and prevents the motor from seizing up. In short, engine oil is very important to your vehicle’s proper functioning.

Typical intervals for oil changes in new vehicles are between 5,000 and 15,000 miles.

How often should I change my engine coolant?
Water and antifreeze, also called engine coolant, keeps your engine from overheating in the heat and from freezing in the cold. Depending on your vehicle’s manufacturer, the intervals for flushing your system and replacing coolant will vary. Some manufacturers promise long-lasting antifreeze that remains viable past 100,000 miles on your odometer.

Most often, we go with a general timeline of every few years or every 30,000 to 40,000 miles.

How often should I change my spark plugs?
Older vehicles required spark plug replacement or adjustment much more often than new vehicles do. Today, you can expect to drive more than 100,000 miles before a tune-up, which includes changing the spark plugs. Checking the plugs at 50,000 to 60,000 miles is never a bad idea, however.

How frequently should I change the air filters in my vehicle?
How often you change these filters depends on the quality of the filter, the vehicle you drive, and where you do most of your driving. For example, traveling on dirt or gravel roads will clog a filter much faster than driving down a paved highway. Local pollution also can determine filter life.

Each time you have your oil changed, a technician will check your air filters. Use this as an opportunity to gauge how often you can expect to change these filters. Use our online schedule request form to make an appointment.

How long will my vehicle’s battery last?
Much like air filters, the frequency at which you replace your battery depends on the type of battery, the vehicle you drive, and the climate. You may find that in the winter, your vehicle performs better with a more powerful battery.

If you own a rechargeable car battery, know that it is possible that these need replacing, too, especially if they’ve ever completely lost their charge. When this occurs, the battery may never reach its full potential again.

How can I take care of my vehicle’s hoses, belts, and general pathways?
When you bring your vehicle into Zeck Chevy for scheduled maintenance, our expert technicians will inspect these items under the hood to make sure they’re in good shape and properly attached.

You can do it yourself, as well, by visually examining these belts and hoses every time you look under the hood of your vehicle.

How often should I replace my windshield wipers?
The easiest way to know when it’s time to replace your wiper blades is when they no longer do a perfect job of removing water from your windshield.

In general, plan to replace your wiper blades with each season, and watch for wear to the windshield wiper itself.

How do I make sure my vehicle will pass the annual registration inspection?
Check over your vehicle for anything required for an annual inspection. Items on this checklist that do not work properly will need replacing, including light bulbs, exhaust components, and emission controls.

Be proactive to have these items repaired before taking your vehicle in for an inspection.

Tires & Brakes

How often do I need to replace my tires?
A lot goes into determining how long your tires will last: the type of vehicle you drive, the tire that’s mounted on it, and your driving style all play a role in the life of a tire.
Many tires are rated to last 30,000 to 70,000 miles, but aggressive driving can wear out tires in as little as 15,000 miles.

How long do my brakes last?
Like tires, brake life depends heavily on your driving style. Lots of stressful braking (“slamming on the brakes”) will significantly shorten their life! Brake replacement requires new pads, and sometimes, new rotors, depending on the condition of your car’s braking system.

What kind of tires should I buy?
Your vehicle likely came with all-season tires that are well-suited for most driving conditions. However, different seasons may require different tires! Snow tires are an option that you can switch over to as the seasons change to help keep you safe as you drive in cold, wet, or icy weather.

If your vehicle came only with summer tires, you will need to invest in a set of snow tires or switch to all-season tires. Learn more about our tire center near Norman, Oklahoma.

What snow tires should I buy?
The best way to pick out a set of great snow tires is to do your research. Read reviews online and use your best judgement. Once you determine a tire that meets your criteria, schedule a service appointment to purchase and mount them at Zeck Chevy in Purcell, Oklahoma.

Follow these tips for switching out to your snow tires:

  • Always maintain the proper inflation or safety, performance, and longevity.
  • Buy four matching tires for winter driving. Some rear-wheel drive cars can get by with just rear snow tires, but front-wheel drive cars must have four snow tires. All-wheel drive vehicles must also have four snow tires. Why? The inconsistency in grip during braking can cause the tail-end to slide out of the driver’s control.
  • Pick out an extra set of rims to keep on your snow tires year-round. Have the rubber mounted to them. Not having to mount and dismount tires from your rims each season will save you time and lengthen the life of your tires. The Parts Center at Zeck Chevy near Oklahoma City can help you choose a second set of rims or wheels.

General Advice

As the seasons change, you should be checking over your vehicle to ensure everything is in proper working order and that your ride will be safe for the coming weather changes. You should:

  • Be sure your engine oil is the correct viscosity. Colder temperatures can cause the oil to thicken, when your vehicle needs a thinner one to start up quickly.
  • Check your antifreeze levels and be certain that the proper water-to-antifreeze mixture is maintained. You can buy your own antifreeze tester at an auto parts store, or ask one of our technicians when you bring your car into our Quick Lube for an oil change.
  • Verify that your windshield wipers are working properly, and keep the washer fluid reservoir full.
  • Double-check your hoses and belts. Cold temperatures can cause rubber to shrink and crack. Check each for flexibility and replace as needed.

The Service Center and Parts Center at Zeck Chevrolet are open from 8 a.m. to 5 p.m., Monday through Friday. Call us at 833-394-6831 to schedule a maintenance or repair appointment. You can also contact us online.